Home Jobs in Kuwait Jobs in Al Kuwait Support Lead Jobs in Al Kuwait Support Lead

SYSTEM SUPPORT SPECIALIST LEAD

Vectrus

Posted on September 26, 2019

1 - 3 years Al Kuwait - Kuwait

Diploma. Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

MINIMUM QUALIFICATIONS:
Education/Certifications : One year related experience may be substituted for one year of education, if degree is required.
High School Diploma
College degree or equivalent experience
Must be a U.S. Citizen
Must maintain a valid Secret clearance
Meets requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs
Certification IAW DoD 8570.1-M. (Ex CompTIA Security and MSCA, MCSE, MCITP, or Server )
Capable of effectively communicating technical information in English, both written and verbal
Experience :
In addition to excellent oral and written communications skills, the ideal candidate should have the ability to provide technical software, hardware, and network problem resolution, make independent decisions by performing question/problem diagnosis in a Help Desk environment. Ability to document, research, identify, and attempt to solve technical problems on initial call and/or triage where appropriate for resolution.

1-3 years related experience; IMO Experience

Understanding of help desk support

Three years related experience.

Strong customer service experience

Handle technical and escalations and sensitive situations
Skills :
DoD Information Assurance Awareness Training (https://ia.gordon.army.mil/dodiaa/)
Fort Gordon Information Assurance Security Officer (IASO) Training ( https://ia.gordon.army.mil/iaso/ )
Security and Microsoft MCP, MCTS, CCNA, or MCIT is required IAW DoD 8570.1-M. Applicant must be baseline & CE certified prior to hire in accordance with DoD 8570.1-M.
SUPERVISORY/BUDGET RESPONSIBILITIES:
Supervise up to 15 Systems Support Specialists and up to 15 Computer Service Associate personnel
SUPERVISON:
General Supervision


Defence / Military / Government

IT Software

Desired Candidate Profile

MINIMUM QUALIFICATIONS:
Education/Certifications : One year related experience may be substituted for one year of education, if degree is required.
High School Diploma
College degree or equivalent experience
Must be a U.S. Citizen
Must maintain a valid Secret clearance
Meets requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs
Certification IAW DoD 8570.1-M. (Ex CompTIA Security and MSCA, MCSE, MCITP, or Server )
Capable of effectively communicating technical information in English, both written and verbal
Experience :
In addition to excellent oral and written communications skills, the ideal candidate should have the ability to provide technical software, hardware, and network problem resolution, make independent decisions by performing question/problem diagnosis in a Help Desk environment. Ability to document, research, identify, and attempt to solve technical problems on initial call and/or triage where appropriate for resolution.

1-3 years related experience; IMO Experience

Understanding of help desk support

Three years related experience.

Strong customer service experience

Handle technical and escalations and sensitive situations
Skills :
DoD Information Assurance Awareness Training (https://ia.gordon.army.mil/dodiaa/)
Fort Gordon Information Assurance Security Officer (IASO) Training ( https://ia.gordon.army.mil/iaso/ )
Security and Microsoft MCP, MCTS, CCNA, or MCIT is required IAW DoD 8570.1-M. Applicant must be baseline & CE certified prior to hire in accordance with DoD 8570.1-M.
SUPERVISORY/BUDGET RESPONSIBILITIES:
Supervise up to 15 Systems Support Specialists and up to 15 Computer Service Associate personnel
SUPERVISON:
General Supervision

Keywords

SYSTEM SUPPORT SPECIALIST LEAD

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

People Looking for Support Lead Jobs also searched

Vectrus


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or