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Talent Specialist

Future Group

Posted on October 11, 2019

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Job Summary :
• Responsibility for interacting and responding to inquiries of customers.
• Responsibility for the staffing of in-house and freelance translators around the globe.
• Staff and recruit, when needed, suitable talents within the required budget with high-quality levels.
Work closely with Sales, Account Managers and Project Managers to:
• Respond to requests and inquiries in a timely manner
• Identify their needs, clarify information, and provide quick and effective solutions - Staff and recruit, when needed, suitable talents within the required budget with high-quality levels
• Evaluate project scope and make talent recommendations accordingly
• Maintain effective communication to ensure accurate fulfillment for their requests - Provide timely follow up and feedback for all their issues
• Help in building a comprehensive global database of translators to meet continuous business needs
Work closely with Talents to:
• Troubleshoot all talent problems and present to management as required
• Provide support and guidance to solve all talents problems and direct them as required
• Responsibility for following up freelancer payments with Finance department
job requirements
1 to 2 years
Not Specified at least
Translation and Localization

Education / Training / Teaching / Academics

HR / Human Relations / Industrial Relations

Desired Candidate Profile

University Degree preferred from Al Alsun, languages & translation education background
• HR Recruitment background is a plus.
• 1-2 years of experience in any field (preferably in call center/back office/email & chat accounts)
• Excellent/Fluent verbal and written English communication skills
• Willing to take the initiative to respond to and/or address challenging situations
• Customer focus and great interpersonal skills to manage customer issues, build relationships and cooperate with customers
• Ability to multitask, set priorities and manage time effectively
• Have problem-solving mindset and detail-oriented
• Strong team player in a multi-language/multi-cultural environment
• Knowledge and eagerness to learn and identify new technologies and new tools
• Working from home is allowed after the probation period.
• Working hours from 9:00 AM to 5:00 PM


Talent Specialist


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Future Group

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