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Opening for Call Center Agent - Team Leader in UAE at Raqmiyat in Fujairah , Sharjah - United Arab Emirates

Experience: 3 - 8 yrs. | Opening: 1
Education:Basic - Intermediate School, Secondary School, Diploma, Any Graduation
Nationality: Any Arabic National
Industry Type: IT - Software Services
Gender: Male
Functional Area:IT Software Aug 9, 2018


Job Description

We have an opening for Call Center Agent - Team Lead Position for one of our leading client in UAE Location. Please find below the details.

Job Location : UAE
Position : Call Center Agent - Team Lead.
Client Details : Leading client place in UAE.
Payroll Company : Raqmiyat.
Contract Duration : 12 Months Renewable Contract.

Job Description:-

Skills and experience:

Experience: 3+ years.

• Excellent Arabic & English (both) spoken & written communication skills
• Relevant contact centre or customer service experience
• Available to start immediately
• Must be flexible to work in rotational shifts & public holidays
• To provide satisfactory resolutions to customer issues escalated from the Call Centre Agents.
• To efficiently/Proactively answering customer enquiries(Inbound).
• To monitor and maintain the departmental key performance indicators.
• Good decision making and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Ability to manage and motivate staff .
• Available to Join immediately.

If Interested Please send your updated resume with following details and send it to ashok.mk@raqmiyat.com ASAP.

Total Exp. :
Relevant Exp. -
Current Company:
Current Location:
Alternate Mobile # :
Current Salary:
Expected Salary: AED
Notice Period:
How soon can you join once been offered :
Passport Validity:
Visa Type & Validity:
Marital Status:
Nationality:
Educational Qualification:
Is Your Highest Education certificate Attested in & MOFA - UAE Yes / No :
Date of Birth:
Interested to work in anywhere in UAE Yes / No :
Interested to work on 12 Months Renewable Contract Yes / No:
Interested to work on Raqmiyat Payrolls Yes / No :

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