Team Leader (Last Mile Operations) Fetchr Posted on July 3, 2018 2 - 3 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB DescriptionFetchr is looking to grow the Operations team, and is looking for Team Leaders. As a Team Leader, you will play a critical role in the management, control and direction of either Outbound, Inbound or Reverse Logistics area of Operations. The extent of your duties will include:• Perform and support daily management of department duties.• Create an inspiring team environment with an open communication culture.• Oversee day-to-day operation.• Monitor team performance and report on metrics.• Listen to team members feedback and resolve any issues or conflicts.• Encourage creativity and risk-taking.• Carry out duties in accordance with trained Standard Operating Procedures (SOPs).• Assign work to staff as required to support the workflow and daily metrics.• Tracking and reporting of hours and schedules for staff.• Follow up and solve process-related area issues, as required.• Improve flow of order through the area.• Take complete ownership of the team s fleet management.• Proactive in building means and ways to achieve and exceed the assigned goals.• Manage customer service escalations and interface with driver and customer, where necessary.• Support the Operations Manager by ensuring there is sufficient resourcing for the function, including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.• Support in the development of a strong culture of health and safety practices and initiatives through the company policy.• Assist with the training of new drivers or team leaders to ensure they have the right knowledge to carry out tasks required.• Be able and willing to work to flexible schedules/shifts and commit the time required to get the job done. Company Industry Shipping / Freight Department/Functional Area Data Entry / Operations / Back Office Processing Keywords Customer service Outbound Workflow Performance management Resourcing Standard operating procedures Reverse logistics Fleet management Monitoring Training REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Team Leader Operations Jobs in Dubai Team Manager Jobs in Dubai Operations Manager Jobs in Dubai Data Entry Jobs in Dubai Outbound Jobs in Dubai Operations Management Jobs in Dubai Reverse Logistics Jobs in Dubai Team Leader Operations Jobs in UAE Team Manager Jobs in UAE Operations Manager Jobs in UAE Data Entry Jobs in UAE Outbound Jobs in UAE Operations Management Jobs in UAE Reverse Logistics Jobs in UAE Team Leader Operations Jobs Team Manager Jobs Operations Manager Jobs Data Entry Jobs Outbound Jobs Operations Management Jobs Reverse Logistics Jobs Fetchr View Contact Details Contact Name/ Designation: - Website https://fetchr.workable.com/j/3E966235F8 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?