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Technical Account Manager

Client of Smart Recruiters

1 - 2 years Dubai - United Arab Emirates

Any Nationality

, Posted on May 16, 2018 1 Opening

Job Description

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Job Description
The Technical Account Management team is tasked with supporting clients using Visa Digital products and services including, but not limited to, Visa Checkout and Visa Token Service. As a Technical Account Manager, in the Client Support Services organization you will be responsible for providing integration and post-launch support to Visa Digital merchants, developers, and partners across the Global Enterprise, Mid-Market, and Small Business channels. You will be responsible for providing technical assistance to clients during integrations and enhancements of the Visa Digital products and offer post launch escalation technical support to all live merchants and partners. You are be expected to coordinate escalated support requests by representing the client internally to technology teams and professionally representing Visa externally to clients. As Technical Account Manager, you will also be responsible for acting as a subject matter expert, training and mentoring new team members in the organization.
About Visa Token Service: The Visa Token Service is a security technology that replaces sensitive payment account information found on payment cards, such as the 16-digit account number, expiration date and security code, with a unique digital identifier that can be used to process payments without exposing actual account details. Token service allows financial institutions, merchants and value-added partners to develop new payment and commerce platforms. With a complete set of tools, specifications, APIs and SDKs, Visa Token Service secures mobile and digital transactions
About Visa Checkout: For consumers and online retailers, Visa Checkout offers an easy and secure way to pay online. Enrolling in Visa Checkout is intuitive and simple, and shoppers can use any Visa debit or credit card or even other branded cards to make purchases from a PC, mobile device or within a mobile app. Once enrolled, shoppers simply provide their username and password to complete the payment process -- without ever having to leave the merchant s website.

Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Finance / Treasury


Technical support Account management Project Coordinator Support services Subject Matter Expert Payment processing Client support Manager Technology Finance Training

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