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Technical Engineer - Rq_213Its_Auh

Raqmiyat LLC

2 - 6 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Other Engineering). Any Nationality


, Posted on May 17, 2018 1 Opening

Job Description

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Bachelor's degree in Engineering or similar field is required.
In-depth knowledge of industry best practices on Avaya Unified Communications , call Center and Networking deployments.
Strong computer skills including Microsoft Office (Word, Excel).
Strong written, verbal and interpersonal communication skills.
Knowledge on UC, CC deployment best practices and standards.
Knowledge on BFSI business project process and procedures is a plus.
Good organization, coordination, and documentation necessary to maintain project schedules, service delivery-SLA and project budgets.
Necessary certifications on Avaya Aura Core Components credential, Avaya Contact Recording and Avaya Quality Monitoring (WFO nd Network either of Cisco, HP/Aruba.
Having below certifications will be plus :
* Avaya Contact Recording and Avaya Quality Monitoring (WFO)
* Avaya Video Conferencing Solutions.
* Avaya Breeze.
* Enterprise Team Engagement.
* Avaya Customer Engagement Solutions.
* Avaya Call Management system.
Knowledge of networking routing protocols; OSPF, EIGRP would be plus.
Knowledge of MPLS, VPN, QOS, MultiCast, Spanning-Tree,L2 Protocols would be a plus.
Knowledge on network, server Storage, Virtualisation, and other Infrastructure Solutions is a Plus.


Industry Type : Insurance
Functional Area : IT Hardware Support / IT Hardware Repair & Maintenance

Desired Candidate Profile


Avaya Contact Recording and Avaya Quality Monitoring (WFO)
MPLS, VPN, QOS, MultiCast, Spanning-Tree, L2 Protocols would be a plus.

Keywords

Cisco Bfsi Ospf Video Conferencing Customer Engagement Eigrp Qos Mpls Vpn Word Unified Communications

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Raqmiyat LLC


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