Home Jobs in Egypt Jobs in Cairo Technical Support Advisor Jobs in Cairo Technical Support Advisor

Technical Support Advisor - French

Sykes Enterprises

0 - 2 years Cairo - Egypt

Any Nationality


, Posted on May 28, 2018 1 Opening

Job Description

Email Job
X
Email sent successfully. X

As a SYKES Technical Support Advisor, you are responsible for acting as a liaison between customers and the client.
• You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
• Fixed shifts and weekends


Industry Type : Call Center / BPO / KPO / Outsourcing
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Ability to communicate clearly and effectively in any of the languages above mentioned
• Document customer interactions effectively
• Ability to read and write proficiently while multitasking (actively listening to customer and answering questions)
• Ability to type fast on a keyboard
• Courteous

Keywords

Troubleshooting French Technical Support Advisor Complaint handling

Report Abuse

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Sykes Enterprises

About this Company
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial. ..
(More)
Industry:
Outsourcing/Offshoring
See all Careers and Jobs at Sykes Enterprises
More..
View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Jobseeker Login

Log In With