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Technical Support Agent (Local Account)

Etisal International

0 - 1 years Cairo - Egypt

Any Nationality


, Posted on May 24, 2018 1 Opening

Job Description

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Provides answers to clients by identifying problems; researching answers; guiding the client through corrective steps.
• Improves client references by writing and maintaining documentation.
• Participates in the development of client training programs by identifying learning issues; recommending instructional language.
• Accommodates client disabilities by recommending devices and techniques.
• Avoids legal challenges by monitoring compliance with service agreements.
• Improves system performance by identifying problems; recommending changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.


Industry Type : Consulting / Management Consulting / Advisory Services
Functional Area : Sales / Business Development

Desired Candidate Profile

Excellent Knowledge of elite hangout places, brands, restaurants, cafes, night life, resorts..etc
• Strong verbal communication skills.
• Demonstrates a positive, enthusiastic, friendly attitude.
• Maximum Age: 40 Years.
• Language Skills: Good Command in English.
• Gender: Both Males and Females are eligible to apply.

Keywords

Customer Service Customer Monitoring Information Technology Technical Support Agent Research Compliance Training

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Etisal International


Etisal International was founded in 2003 and became a new member of the Riadaa Group; we were established as the Call Center arm of the group in the Kingdom of Saudi Arabia (KSA), and its first dedicated Service Provider. In 2008 ETISAL International Egypt started operating,...

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