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Technical Support Engineer

HifeTech

Posted on June 11, 2018

4 - 5 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Technical Support Engineer Jobs Vacancy, We are looking for experienced and talented Technical Support Engineer for our firm , location Abu Dhabi.
Job Description
• Ability to do initial call out response on application
• Capture support information for escalating to next-level support.
• Remote support and escalation to senior support team.
• Represent the business by being the first point of contact between clients and business.
• Provide a professional and positive first impression.
• Ensure reliable resolution of customer technical issues via clients help desk.
• Engaged with a range of international clients


IT - Software Services

Engineering

Desired Candidate Profile


• Degree or Diploma in Computer Science, Information Systems or Engineering
• 4-5 years of experience in IT Desktop/Server support
• Knowledge of Telecom domain and infrastructure is mandatory
• Experience with the Telecom domain, particularly OSS / BSS systems & related infrastructure
• Fluency in English language
• Organization skills
• Analytical Skills
• Communication Skills
• Interpersonal Understanding

Keywords

Bss Computer Science Remote Support International Clients Analytical Skills Server Support Telecom Infrastructure

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HifeTech


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Website http://hifetech.com/job/technical-support-engineer-jobs/


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