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Technical Support Engineer

Sigma for Import and Export

Posted on June 29, 2020

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Main Job Duties:
• Provide service and customer support during visits answering inquiries
• Responsible for handling customer while testing a new hearing aid
• Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid
• Help customers to understand their Audiograms
• Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
• Obtain ear impressions for preparing ear molds and hearing aid shells.
• Prepare the work order and invoice, ear molds and maintenance documents and reports.
• Apply amendments and fine tunings and re-fitting for HA.
• Any others tasks assigned by the direct manager
job requirements
1 to 2 years
Not Specified

IT - Software Services


Desired Candidate Profile

Shift Basis.
• Biomedical or communication
• Very good English.
• Team work.


Technical Support Engineer


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Sigma for Import and Export

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