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Technical Support Engineer


1 - 3 years Cairo - Egypt

Bachelor of Science, Bachelor of Technology/Engineering. Any Nationality

, Posted on May 30, 2018 1 Opening

Job Description

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The ideal candidate will be responsible for supporting TPAY live merchants and operators in addition to platform monitoring to make sure the overall echo system is up & running with the highest availability and reliability measures,
• The responsibilities will include problem troubleshooting, root cause analysis and hot fixing issues on production, handle & monitor downtimes and handle emergency alerts (on phone call support) either related to operators or merchants,
• Handle incoming complaints from customers, merchants or operators.

Industry Type : Internet / E-commerce / Dotcom
Functional Area : Engineering

Desired Candidate Profile

Bachelor of Science or Engineering, preferably Computer Science
• 1-3 years of relevant experience.
• Good knowledge in C# , SQL, ASP.Net , MVC , Web APIs , WCF
• Familiarity with Unit Tests is a plus.
• Excellent command of English


SQL WCF Technical support Troubleshooting Information technology Customer service Computer science Root cause analysis ASP.Net MVC Monitoring

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About this Company
TPAY is an A15 subsidiary, a start up accelerator that owns the laregest portfolio of digital companies in the MENA region since 1996.
TPAY is the region s first and biggest open mobile payment platform that connects consumers, businesses, and mobile operators for...
(Mor e)
Financial Services
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