Technical Support Engineer Adecco Holding Emirates B.V. (Dubai Branch)

Employer Active

Posted 1 hrs ago

Experience

4 - 8 Years

Monthly Salary

AED 8,000 - 10,000 ($2,161 - $2,701)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems
  • Working with internal teams, contractors and integrator through troubleshooting and repair procedures
  • Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory
  • Working closely with partner teams including AV hardware deployment and AV Escalation to drive continuous improvement of the customer experience
  • Maintaining communication with customers and stakeholders through ticket documentation
  • Collaborating on technical documentation and SOPs, incorporating field learning and customer feedback
  • Provide productive feedback and process improvement ideas
  • Ensure AV room functionality in conjunction with building operations team
  • Ability to move equipment between storage and event rooms
  • Occasional out of hours work may be required

Desired Candidate Profile

  • Four or more years of experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems
  • Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow
  • Excellent customer facing skills
  • Excellent communication, interpersonal and presentation skills, both oral and written
  • Proficient in English
  • Strong prioritization and organizational skills with attention to detail

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Adecco Holding Emirates B.V. (Dubai Branch)

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. We have 35,000 people working with us across more than 60 countries and territories. Together we help hundreds of thousands of organizations with their talent needs, and enable millions of people develop their skills and exceed their potential.

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Maliza Crasto - NA

Dubai Dubai, United Arab Emirates, PO BOX - 49387, Dubai, United Arab Emirates (UAE)

https://www.adeccome.com