Technical Support Engineer

Client of Expert Skilled Human Resource Consulting

Key Responsibilities:br /

• Prepare electronic and printed documents required for company prequalification and registrations.
• Handle preparation of pre-qualification documents, material submittals, and quotations.
• Respond to client and consultant technical and commercial queries.
• Coordinate with manufacturers and suppliers when needed.
• Ensure vendor portal login credentials are maintained and up to date.
• Coordinate with administration and logistics teams regarding deliveries, installations, and order follow-ups.
• Complete forms and documentation in accordance with company procedures.
• Use project database software to search information and prepare required reports.
• Initiate and manage customer requirement surveys and gather client feedback.
• Work closely with the Project Manager to ensure project progress aligns with schedules.
• Prepare project status reports for management, clients, and project personnel; adjust schedules as required.
• Maintain a well-organized project filing system to support infrastructure functions.
• Track project status and communicate updates to internal teams, clients, and business partners.
• Monitor and track project orders.
• Communicate and distribute project-related information to vendors and internal stakeholders.
• Assist in compiling project reconciliation documents.
• Organize and maintain project documentation as per company SOP.
• Collaborate with office teams and site supervisors/engineers to resolve project issues and propose alternative solutions.
• Send enquiries to suppliers and follow up as needed.
• Prepare and maintain necessary log files related to project works.