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Technical Support Engineer (PSG)

Interact Technology Solutions

2 - 4 years Cairo - Egypt

Bachelor of Science(Computers). Any Nationality


, Posted on May 17, 2018 1 Opening

Job Description

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Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers.
• Investigating, diagnosing and solving computer software or applications faults
• Installing and configuring computer spare parts
• Ability to detect the defective computer spare parts and replace it.
• Support Interact Computer Stores customers either onsite, over the phone, remotely or as outsourcing staff.


Industry Type : IT - Software Services
Functional Area : Engineering

Desired Candidate Profile

Bachelor of Computer Science, Electronics Engineering or equivalent
• PC Software and Hardware diagnoses skills is a must
• Basic network troubleshooting is a must
• Microsoft Office skills (Outlook, Word, Excel ) is a must
• Good to have the following courses (CCNA, A , MCSA or MCSE)
• Ability to be a good listener and to really understand a customer problem or question and help them solve it.
• Ability to work under pressure
• Ability to learn
• Organized and systematic
• Language: Fluent English spoken and written is a must
• Gender: Male.

Keywords

Technical Support Engineer CRM Technical support CCNA MCSE Information technology Computer science Outsourcing Project Coordinator Spare parts Electronics engineering

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Interact Technology Solutions

About this Company
Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business.

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