Technical Support Officer Jobs in Sharjah

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments. Analyze new requirements in Newgen, condu...

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 support for Calypso application, troubleshoot incidents, manage service requests, and ensure compliance with IT governance.

• 3 - 8 Years
• Sharjah , Ras Al Khaimah - United Arab Emirates (UAE)

Manage service delivery, improve performance, and maintain client relationships while leading teams and ensuring compliance with ITIL standards and service agreements.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.