Technical Support Officer - Staff Social Club Islamic Development Bank

Job Purpose

The Technical Support Officer SSC Event Management Specialist plays a critical role in supporting the planning, coordination, and execution of SSC events and activities, while ensuring the effective management of related technical, operational, and stakeholder engagement requirements.

KEY ACCOUNTABILITIES

Event Planning & Coordination

Plan, organize, and execute SSC events, activities, and engagement initiatives throughout the year.
Develop event concepts, schedules, implementation plans, and logistical arrangements.
Coordinate event timelines and ensure timely execution of all event-related activities.
Ensure events are delivered in accordance with approved standards, budgets, and timelines.
Manage the end-to-end event lifecycle, including event conceptualization, logistics coordination, budgeting support, communication coordination, and post-event evaluation.

Vendor & Logistics Management

Coordinate with vendors, venues, suppliers, and service providers to support event delivery.
Monitor vendor performance and ensure quality and cost-effectiveness of services provided.
Support procurement and administrative processes related to event requirements.
Oversee event setup, operational readiness, and on-site coordination during activities.

Staff Engagement & Experience Enhancement

Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being.
Coordinate recreational, cultural, social, wellness, and seasonal activities for staff and families where applicable.
Gather staff feedback and participation insights to improve future events and initiatives.
Promote inclusive and engaging activities that enhance organizational culture and staff morale.

Stakeholder Coordination

Coordinate with internal business units and supporting functions to facilitate successful event delivery.
Engage with staff and stakeholders to identify engagement opportunities and event requirements.
Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.

Continuous Improvement & Innovation

Identify opportunities to improve event management processes and staff engagement initiatives.
Propose creative ideas and innovative activities aligned with staff interests and organizational culture.
Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.

Communication & Awareness Support

Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.
Support visibility and participation in Staff Social Club initiatives.

ACADEMIC AND PROFESSIONAL QUALIFICATION

Bachelor s degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
Professional certification in Event Management or related discipline is an added advantage.
Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
Languages: English: Mandatory | Arabic & French: Preferred.

KEY SKILLS & NECESSARY KNOWLEDGE

Strong organizational and stakeholder management skills.
Ability to manage multiple events and initiatives simultaneously.
Creativity and attention to detail.
Ability to maintain high service quality and staff satisfaction.
Good communication and coordination skills.
Ability to work collaboratively across functions.
Basic knowledge of budgeting support and vendor coordination.