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Technical Support Representative - German

Sykes Enterprises

Posted on September 13, 2019

0 - 2 years Cairo - Egypt

Bachelor of Technology/Engineering(Computers). Any Nationality

Opening 01

Job Description

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As a SYKES customer service agent, you are responsible for acting as a liaison between customers and the client.
• You deal with a variety of incoming contacts to the contact center, answer queries, service issues, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
• Fixed shifts and rotational weekends .
• Transportation.
• Medical insurance.
• Social Insurance.
job requirements
0 to 2 years
Not Specified at least
Financial Services Outsourcing/Offshoring Telecommunications

Call Center / BPO / KPO / Outsourcing

IT Software

Desired Candidate Profile

Ability to communicate clearly and effectively in German
• Document customer interactions effectively
• Ability to read and write proficiently while multitasking (actively listening to the customer and answering questions)
• Ability to type fast on a keyboard
• Courteous


Technical Support Representative - German


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Sykes Enterprises

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