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Technical Support with MIS grads

DNY Group

Posted on October 3, 2019

2 - 3 years Beirut - Lebanon

Any Nationality

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Opening 01

Job Description

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Responsibilities:
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Avoids legal challenges by monitoring compliance with service agreements.
Improves system performance by identifying problems; recommending changes.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Requirements:
Analytical and problem solving skills
Strong technical skills
The ability to work well under pressure
Attention to detail
Teamworking skills
Fluent in english


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Keywords

Technical Support with MIS grads

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