Technician/Field Management Consumer TASC Outsourcing

Multiple VacanciesEmployer Active

Posted 21 min ago

Experience

1 - 3 Years

Monthly Salary

AED 4,000 - 4,558 ($1,081 - $1,231)

Job Location

Dubai, Abu Dhabi, Sharjah - United Arab Emirates (UAE)

Education

Secondary School(Academic / General), Diploma(Telecommunication)

Nationality

Indian, Any Arab National

Gender

Male

Benefits

Visa, Medical Insurance, Annual Air Ticket

Vacancy

17 Vacancies

Job Description

Roles & Responsibilities

  • Perform on-site technical tasks including the installation of fiber optic cables (FTTH), configuration of ONTs/Routers, and maintenance of copper or wireless network equipment.
  • Carry out routine tasks involved in installing and maintaining the customer apparatus peripherals and connected plant for various Voices and Data services with minimal supervision and guide.
  • Prepare for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed.
  • Attend service fulfilment requests within the defined appointment slots.
  • Attend fault docket assurance requests within the unallocated slots scheduled by the controllers.
  • Coordinate with the CTSC for any advanced technical support requirement while being at the customer premise.
  • Log all activities performed on the field in the PDA appropriately (arrival, job acceptance and completion time).
  • Present at customer premise until the completion of the job, unless approval is acquired from the team leader and the customer has received a new appointment date.
  • Ensure accurate reporting of the incomplete jobs to the controller to ensure accurate communication (wrong EID, FDH splitter unavailability).
  • Update PDA with information related to customer link before leaving the customer.
  • Clean work area upon completion of job.
  • Demonstrate prompt, smart and courteous behaviour in dealing with customers.
  • Inform customer about the necessity for calling the appointment centre for rescheduling required activities.
  • Maintain proper attire, hygiene and professionalism.
  • Show keenness in continuous learning, upgrading knowledge and skills in the functional area of specialization.

Desired Candidate Profile

  • Customer-focused with strong communication skills.
  • Ability to work independently while following safety and quality standards.
  • Ability to independently handle fault isolation and service restoration.

Employment Type

    Contract

Company Industry

Department / Functional Area

Keywords

  • Technician
  • Field Management
  • Fiber Optic Cables
  • FTTH
  • GPON
  • ONT Configuration
  • Router Configuration
  • Copper Network Maintenance
  • Wireless Network Maintenance
  • Computer Networking
  • Access Network
  • Distribution Network
  • Fault Isolation
  • FDH
  • Field Service

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TASC Outsourcing

As TASC Outsourcing, we delivered innovative, effective hiring solutions to businesses of all types and sizes. Today, we’ve grown into one of the region’s leading recruitment, staffing and HR service providers. Working in collaboration with some of the region’s biggest names (and some of its newest). And with a fresh new look to help us stand out in the crowd.

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Manjula Arkeri Arkeri - VP - Recruitments

Nassima Tower – 2403- Sheikh Zayed Rd Sheikh Zayed Rd, Trade Centre First, Dubai, UAE, Dubai, United Arab Emirates (UAE)

https://www.tascoutsourcing.com