Technician Manager - Casino Technicians
Wynn Al Marjan Island
Employer Active
Posted 10 hrs ago
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Technology/Engineering(Electronics/Telecomunication)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operational Oversight
Supervise daily operations of casino technicians, ensuring timely maintenance, troubleshooting, and repair of all gaming equipment
Monitor machine performance, uptime, and guest feedback to identify areas for improvement
Coordinate installation, configuration, and removal of slot machines, table games equipment and related systems
Recruit, train, and mentor a team of casino technicians, fostering a culture of accountability and technical excellence
Schedule and assign tasks to ensure coverage and responsiveness across all casino shifts
Conduct performance evaluations and implement continuous improvement initiatives
Team Leadership & Development
Compliance & Safety
Ensure all slot and table game operations comply with UAE gaming regulations, Wynn Resorts internal policies, and manufacturer specifications
Maintain accurate records of machine configurations, maintenance logs, and regulatory documentation
Oversee secure handling of gaming components, software updates, and access controls
Vendor & Inventory Management
Liaise with slot and table game manufacturers, and service providers to coordinate technical support and upgrades
Manage inventory of parts, tools, and equipment, ensuring availability and cost-efficiency
Review vendor contracts and service agreements to ensure alignment with operational needs
Technical Innovation & Support
Stay current with emerging technologies, gaming trends, and system enhancements
Support the integration of new gaming platforms, cashless systems, and digital interfaces
Collaborate with IT, Surveillance, and Casino Operations to ensure seamless system connectivity and data integrity
Desired Candidate Profile
The ideal candidate for this position will have the following experience and qualifications:
Bachelor s degree in Engineering, Electronics, Information Technology, or related field (preferred)
Minimum 5 7 years of experience in slot machine operations or technical maintenance within a regulated casino environment
Proven leadership experience managing technical teams in a high-performance setting
Strong understanding of slot machine and table game hardware, software, networking, and regulatory standards
Excellent problem-solving, organizational, and communication skills
Proficiency in diagnostic tools, CMS platforms, and technical documentation
Fluency in English required; additional language skills are an asset
Flexibility to work evenings, weekends, and holidays based on operational needs
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- Technician Manager - Casino Technicians
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Wynn Al Marjan Island
About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position Wynn Al Marjan Island is currently seeking a Technician Managerto join the resort s Casino Technicians team.
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