Tele Sales Executive

Client of Talentmate

Responsibilities

• Reach out to potential customers via telephone to present products or services.
• Understand customer needs and provide solutions to achieve sales targets.
• Follow up on leads and actively seek out new sales opportunities.
• Build and maintain productive relationships with existing and potential clients.
• Provide accurate information about products, offers, and services to clients.
• Handle customer queries, complaints, and objections, aiming for resolution.
• Use sales scripts and product knowledge to enhance sales and customer relations.
• Record detailed interaction outcomes and customer information in the CRM system.
• Participate in continuous training sessions to update sales techniques and product knowledge.
• Achieve and exceed monthly and quarterly sales quotas and objectives.
• Analyze market competition and provide insights to improve sales strategies.
• Coordinate with the sales team to develop effective sales plans and strategies.

Requirements

• High school diploma or equivalent; a degree in marketing is a plus.
• Proven experience in tele sales or related sales/customer service role.
• Outstanding communication and interpersonal skills with a persuasive ability.
• Strong negotiation skills and the ability to handle rejection professionally.
• Ability to learn about products and services effectively to describe/explain them to customers.
• Experience using CRM and telephony systems to manage sales and customer interactions.
• Self-motivated with a results-driven approach and a keen attention to detail.