Tele Sales Executive TrueServe International LLC

Office Documentation & Administrative Support Maintain and update company documents, client files, and internal records. Prepare reports, quotes, proposals, and other business-related documents. Ensure proper documentation of client interactions, follow-ups, and sales activities. Assist in organizing and managing office data, spreadsheets, and presentations. 2. Handling Incoming & Outgoing Calls Answer incoming phone calls in a professional and friendly manner. Provide accurate information to clients regarding company services. Make outbound calls for follow-ups, sales inquiries, and lead generation. Maintain call logs and update CRM/Database after each interaction. 3. Client Database Management Update and manage client information in the database/CRM software. Track leads, new prospects, and follow-up activities systematically. Ensure client records are accurate and up-to-date. 4. Explaining Company Services to Clients Clearly explain the company’s products/services, features, and benefits. Understand client needs and suggest suitable services. Provide detailed information, answer queries, and handle objections professionally. 5. Scheduling Meetings & Appointments Fix appointments and schedule meetings between clients and the sales/management team. Coordinate meeting timings and share reminders with clients. Ensure proper communication between the client and internal teams. 6. Sales & Customer Support Activities Support the sales team by generating leads through tele-calling. Follow up with potential clients to convert leads into sales opportunities. Maintain good relationships with existing customers through regular communication. Help meet monthly targets and performance goals. 7. Professional Communication Maintain a polite, confident, and customer-friendly tone in all interactions. Present company services in a positive and professional manner. Handle customer concerns or complaints and escalate when required.