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Telephone Operator (Females Only)- Arabic Speaker at InterContinental

InterContinental Hotels & Resorts - Middle East & Africa

1 - 2 years Dubai - United Arab Emirates

, Posted on March 1, 2018 1 Opening

Job Description

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We are currently searching for a Telephone Operator (Females Only) - Arabic Speaker to join our team. Since the Telephone Operator is the first point of contact with our guests, the primary objective of this role is to handle every phone calls with importance, provide courteous service to all guests, communicate clearly and courteously, transfer incoming calls promptly to the appropriate extensions, respond to guest questions related to the hotel, in-house facilities and local events, follow established hotel security and safety policies as required but most importantly contribute to the first impression of our guests according to hotel policies and standards, in order to provide excellent guest experience.
In this position, a good communication skill is essential and minimum 1 year of experience in the relevant field is preferred. Front office background with Opera knowledge will be to an advantage. Selected candidate must demonstrate professional attitude, approachable and be able to work with a flexible schedule. Speaking other languages (e.g. Arabic, Italian, Spanish, etc.) will be beneficial.

Industry Type : Hotels / Hospitality
Functional Area : Secretary / Front Office / Personal Assistant (PA)


Telephone Operator Front Office Servicenish Management Guestiness Executive

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InterContinental Hotels & Resorts - Middle East & Africa

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