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Telephone Operator

Intercontinental Hotels Group (IHG)

Posted on November 6, 2019

2 - 3 years Saudi Arabia - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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Your day to day
- Provide the customers with the information about the hotel and its surroundings;- Provide prompt, correct communications support;- Transfer incoming calls promptly to the appropriate extension;- Assist guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them;- Take and deliver accurate and complete messages for the guests;- Insure guest is awakened as requested by accepting, recording and executing wake-up calls;
What we need from you
Ideally, you'll have a minimum of 2 years experience in Reservations role in a five-star hotel , ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software.
What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
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Hotels / Hospitality

Helpdesk / Customer Service / Telecalling


Telephone Operator


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Intercontinental Hotels Group (IHG)

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