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Telesales Agent

Archer Solutions

Posted on August 9, 2018

1 - 2 years Cairo - Egypt

Diploma, Any Graduation. Any Nationality

Opening 01

Job Description

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Job Summary:
• We are looking for a personable, experienced Business Development to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Duties and Responsibilities:
• Consistently make a good first impression when calling leads
• Engage potential customers in a dialogue that opens opportunities
• Commit to departmental and individual quotas/goals
• Meet company expectations for excellent customer service
• Update contacts database when necessary
• Provide information regarding product/service in an engaging manner
• Answer all customer questions honestly and accurately
• Take relevant notes on all calls for future use and enter into a database
• Process orders quickly and accurately
• Maintain a friendly, professional tone at all times
• Function as part of the team with sincere enthusiasm
• Negotiate sales and address any concerns/reservations of potential customers
• Meeting monthly and quarterly sales goals in accordance with goals
• Creating and updating activity reports


Call Center / BPO / KPO / Outsourcing

Sales / Business Development

Desired Candidate Profile

Preferable females
• High school diploma or equivalent required; bachelor s or associate s degree a plus
• 1 years of experience in a sales related role, preferably in a telesales
• Outstanding verbal communication skills and a positive attitude
• Basic computer skills, including Microsoft Word and Excel
• Excellent telephone etiquette
• Good English is plus
• A personable and friendly tone of voice
• Ability to handle being rejected and remain calm and collected

Keywords

Customer service Customer support Telesales microsoft Product service Sales Database Retail Basic Excel

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Archer Solutions


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