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Telesales Agent

Fekra

Posted on January 14, 2020

2 - 4 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Telesales Representative to contribute in generating sales for the company.
• Responsible for opening sales deals over the phone and maintaining good customer relationships.
• The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Keep records of calls and sales and note useful information


IT - Software Services

Sales / Business Development

Desired Candidate Profile

Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• An excellent communicator and have superior people skills.
• Comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Very good knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Keywords

Telesales Agent

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Fekra


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