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TeleSales & Customer Service Agent - For...

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Posted on December 9, 2019

2 - 3 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Tele Sales Activities
• Contact potential or existing customers to inform them about a training courses
• Answer questions about the training courses & our offers
• Enter and update customer information in the database
Customer Service Activities
• Manages all training operational activities of the training center
• Coordinate with trainees and instructors.
• Effectively communicate with team members, trainers and management.
• Evaluate customer satisfaction after each training session.
• Monitoring sessions to ensure quality assurance.
• Follow up with clients & call them (if needed) to investigate issues.
job requirements
More than 2 years
Not Specified at least
Education Information Technology Services Training and Coaching

IT - Software Services

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor s degree is a must
• Customer service orientation
• Good Presentation and communication skills
• Good Command of English
• Good command of using MS Office
• Strong attention to details
• Self Motivated
• Female only
• Maximum age of 33
• Working Days: from Saturday till Thursday
• Working Hours : 8 hours from 11:00 AM till 7:00 PM


TeleSales & Customer Service Agent - For...


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