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Temporary Staff

National Bank of Dubai

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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* Department Description:
Emirates NBD Private Banking provides personalized Investment and lifestyle services to HNW clients The investment solutions are designed to fit the individual needs of each customer Private Banking also acts as a gateway to Emirates NBDs multitude of other services such as Asset Management Brokerage Treasury Corporate and Trade Finance as well as Investment Banking
Brief Description:
Emirates NBD Private Banking provides personalized Investment and lifestyle services to HNW clients The investment solutions are designed to fit the individual needs of each customer Private Banking also acts as a gateway to Emirates NBDs multitude of other services such as Asset Management Brokerage Treasury Corporate and Trade Finance as well as Investment Banking
Detailed Description:
This role provides the main point of contact for visitorsclients and employees visiting Wealth Management
Customer contact is virtually continuous and hence competencies and skills required for dealing with customers are critical
The role provides a full range of office management services including handling visitors callers and office upkeep and d cor
Assisting the Private Banking team in Meeting Room Bookings and handling the Internal and External Mail
Managing and Ordering the PB Office Requirementsstationary IT Requirements pantry requirements
Job Requirements:
1Administration Reception are upkeep and d cor
Meeting Room Booking and Managing PB Office and IT requirements
2Customer Referrals Make appropriate customer referrals to other units to facilitate retention and continued relationship
3Customer Problem Resolution Address customer requests to achieve satisfactory resolutions referring issues beyond the role limit to appropriate points of reference
4Compliance and Control Apply and comply with relevant processes procedures and controls
Additional Details:
Min secondary education
2 years work experience in similar position
Relevant technical knowledge and communication skills
Detail Oriented able to work under pressure with a positive customer service attitude Bilingual with English a must
Good interpersonal competencies to enable customer service standards


Industry Type : Banking / Financial Services / Broking
Functional Area : Finance / Treasury

Keywords

Wealth management Customer service Investment banking Private banking Trade finance Asset management English Office management Management services Problem resolution

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National Bank of Dubai


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