Ticketing Officer

ema tours

Multiple VacanciesEmployer Active

Posted on 31 Oct

Experience

4 - 10 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Process airline, train, and other travel ticket bookings efficiently and accurately for individual and group clients.

  • Manage ticket issuance, reissuance, cancellations, and refunds in accordance with company policies and airline regulations.
  • Coordinate with travel consultants and clients to confirm itineraries, resolve discrepancies, and ensure timely delivery of tickets.
  • Maintain up-to-date knowledge of airline schedules, fare rules, and promotional offers to provide optimal travel solutions.
  • Handle amendments and special requests, such as seat selection, meal preferences, and travel insurance.
  • Liaise with airlines, GDS providers, and other travel partners to resolve ticketing issues and secure reservations.
  • Ensure compliance with international travel regulations, visa requirements, and documentation standards.
  • Prepare and reconcile daily, weekly, and monthly ticketing reports for management review.
  • Deliver exceptional customer service by addressing inquiries, complaints, and last-minute changes promptly.
  • Support the implementation of new ticketing technologies and process improvements to enhance operational efficiency.

Desired Candidate Profile

Minimum of 4 years experience in ticketing, reservations, or a related travel operations role.

  • Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
  • Strong understanding of airline fare structures, ticketing rules, and refund processes.
  • Excellent communication and interpersonal skills for effective client and partner interactions.
  • Ability to work efficiently in a fast-paced, office-based environment.
  • Exceptional attention to detail and organizational skills.
  • Demonstrated problem-solving abilities and capacity to handle urgent requests.
  • Familiarity with travel documentation, visa requirements, and international travel regulations.
  • Flexibility to work extended hours or weekends during peak travel seasons.

Company Industry

  • Travel
  • Tourism

Department / Functional Area

  • Ticketing
  • Reservations

Keywords

  • Ticketing Officer

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

ema tours

https://wuzzuf.net/jobs/p/otxizabkksky-ticketing-officer-ema-tours-cairo-egypt