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Training & Development Coordinator - Consulting

Deloitte

Posted on May 14, 2019

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Position summary
When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
A career in consulting with Deloitte & Touche Middle East will engage your skills as a strategist, giving you a key role in the planning, growth and structure of businesses. However, we re not simply looking for people who know how to think, but who can display a deep understanding of business and industry and who can work collectively as a team to translate this understanding into deliverable solutions. For this reason, consulting at Deloitte requires specialist skills that embrace areas such as strategy, operations, financials, people management and technology. If you like a challenge and the opportunity to make a positive difference in the business world, we will provide you with a professional environment geared to your growth and helping you achieve excellence in this field.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
Integrity
Outstanding value to markets and clients
Commitment to each other
Strength from cultural diversity
Our Training and Development team is dedicated to providing relevant, market-leading learning solutions for Deloitte staff. An exciting opportunity exists to join the Consulting Training & Development team working across various services lines across the Middle East. The role involves working with the service lines to execute strong technical and professional development capability. As part of the regional Training & Development team, the role is also responsible for supporting and promoting firm wide initiatives.
Functions/Tasks:
Work with the Training & Development team to deliver the Deloitte and service line learning strategies, including:
o Operating within a high volume environment to coordinate core learning administration and logistics for service line learning programs which will encompass the following:
Organising printing, catering, room bookings and pre-work where required
communicating to facilitators, attendees and internal stakeholders in a clear and timely manner.
Managing the service line training calendars to ensure these are up-to-date. Managing the Talent Development inboxes.
Support communication of learning activities through the consistent delivery of service line communications, which will include drafting communications such as training calendar, newsletter, invitations, internal Yammer and having responsibility for the service line training intranet pages.
Over time there may be opportunity to get involved in the facilitation of learning programs and where appropriate, input into the design of training.
Provide reporting on key programs and contribute to regular business reporting, for example preparing feedback reports on learning programs.
Support firm-wide Training & Development initiatives and strategic projects as required.
Working within the regional Training & Development team, this role provides an opportunity to work with diverse service lines and provide service across a breadth of learning programs. The successful candidate will get an opportunity to develop their core L&D skills and manage in a high volume training environment.
This role may require a low to moderate amount of travel.
KPIs:
Effective delivery of key tasks to required deadlines and quality standards
Consistently demonstrate the Deloitte behaviors / values
Proactive career management, including annual review processes
Timely preparation and delivery of Training & Development communications
Continuous improvement of training processes
Effective stakeholder management within the Training & Development teams
Effectively liaising with the Consulting Training & Development Lead to ensure training programmes and task are carried out successfully.
Leadership Capabilities:
Builds own understanding of our purpose and values; explores opportunities for impact
Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
Understands expectations and demonstrates personal accountability for keeping performance on track
Actively focuses on developing effective communication and relationship-building skills
Understands how their daily work contributes to the priorities of the team and the business
Q ualifications:
Essential: BS in Business Management/HR or full completion of an appropriate tertiary qualification or equivalent which would assist in the understanding of key business issues and execution of the learning & development strategy.
Preference for minimum of two years of experience working in Learning & Development or HR or an administrative role within a consulting / professional services or corporate environment.
Fluent or native English language abilities and Arabic basic.
Competencies / Personal Attributes / Interpersonal Skills
Strong attention to detail and quality assurance skills
Ability to multi-task and manage high volumes of administrative tasks
Strong communication and interpersonal skills, including a professional phone manner
Highly motivated, confident and solutions focused
Ability to work in a fast paced environment and manage conflicting priorities
Ability to work independently and remotely while maintaining a consistently high level of output and performance
Deloitte in the UAE is part of Deloitte & Touche (M.E.). Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL).
Requisition code: ME-157109-NAZ


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Keywords

Training & Development Coordinator - Consulting

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Deloitte

Deloitte in the UAE is a part of Deloitte & Touche (M.E.). Being a full service firm, the company provides audit, tax, consulting, and financial advisory services to leading enterprises and institutions in the region. The company’s portfolio includes clients from across industries including energy and resources, financial services institutions, real estate, construction, trading, and manufacturing in the public and governmental sectors. The company employs over 1100 people in the Middle East and has offices in Dubai, Abu Dhabi, Fujairah, Ras Al Khaimah, and Sharjah. Its Dubai office is dedicated to offering International Tax Services, Enterprise Risk Services and Corporate Finance Advisory practices. The company also has its offices in Sharjah, Fujairah and Ras Al Khaimah which offer Audit, Tax and Advisory services to its diverse client base.



Deloitte has also played an important role in aiding the region’s high-growth industry sectors such as tourism, hospitality and leisure, construction, telecoms and financial services, as well as major sectors such as oil and gas, the public sector and the Gulf region’s sovereign wealth funds.



In order to retain its stronghold in the Middle Eastern region, the company puts emphasis on recruiting and retaining the most talented professionals from the region and other countries to serve the Middle East companies.
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