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Training Manager

Landmark Gulf Group

Posted on May 7, 2019

3 - 4 years Doha - Qatar

Any Nationality

Opening 01

Job Description

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Planning and Training Delivery:
•Drive concept and corporate initiatives and values through learning and development
•Manage the delivery of training and performance support solutions in Qatar including new hire, management, team, technical, sales, service and training to support company objectives
•Conducts regular training needs analysis in order to determine the most relevant and cost effective training solutions for showroom teams, Regional Managers and Central Services staff that will improve individual / team knowledge, skills and in turn showroom/business performance
•Works with Heads of Operations / Regional Managers to identify the training requirements tailored to the business needs; determines the priorities and plans a 12 month rolling cycle and effectively manage learning resources necessary to implement these plans.
•Manage training support functions. Drive creative and aggressive improvements in training time to competency and performance execution.
•Build strong relationships with internal partners. Implement learning programs that will drive desired results.
•Contributes to the design, development and production of training materials, documents and manuals to ensure consistency and quality of content and delivery to meet the specific needs of the retail training program (Retail Excellence Program)
•Influence and contribute to building a service culture in the business. Instill processes and tools that will drive consistent service delivery and common service behaviors across the division.
•Measure the impact of various learning programs to ensure the appropriate business outcome is derived. Assess opportunities for continued improvement, set goals and establish metrics for success.
•Define and implement process improvements, tools and technology to enhance processes for development purposes.


Retail

HR / Human Relations / Industrial Relations

Keywords

Training need analysis Design development Training delivery Service delivery Technical sales Retail training Management Manager Technology Corporate Cost

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Landmark Gulf Group


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