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Transportation and Service Compliance Specialist

EFS Facilities Services

Posted on December 4, 2019

5 - 10 years Jeddah - Saudi Arabia

Bachelor of Business Administration(Management). Any Nationality

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Job Description

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We are looking for Transportation and Service Compliance Specialist for Jeddah, Saudi Arabia.


Position Summary:
This position is responsible to oversee the transportation operation activities in compliance with the agreement/contracts, and ensure customer service satisfaction.

Scope of work:

•Manage the overall Service providers’ compliance to Service
level agreements, HES policy and other related polices.

•Prepare compliance audit data by compiling and analyzing
internal and external information to monitor performance.

•Monitoring the KPI’s for the Service contracts

•Quality assurance and compliance. What does it mean?

•Customer service.

•Supports departments by collecting and coordinating internal
compliance data with service providers.

•Provide administrative support by implementing systems,
procedures and policies, completing projects in support of
compliance inspections.

•Liaise with the supervisor to ensure a smooth running of
operation.

•Develop and nurture customer relationships.

•Arranging for the induction and training off all new staff as
per the operational compliance

•Resolve and manage queries and complaints courteously and
efficiently.

•Appraise staff performance and also take disciplinary
measures when required.

•Ensure all site and customer objectives are achieved.

•Responsible for all HES investigations and findings.

•Handles and processes confidential information ensuring that
security and strict rules of confidentiality are maintained.

•Maintain close and collaborative work relationships with
organizational departments.

•Receives, reviews and verifies documents, and conformance to applicable rules, regulations, policies and procedure


Facilities Management

Logistics / Supply Chain

Desired Candidate Profile

Qualifications:

•Bachelor degree in business administration or equivalent

Experience:
•5 Years of experience in related field

Keywords

Transportation and Service Service Compliance Specialist HES investigations Customer relationships Customer service

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EFS Facilities Services

EFS Facilities Services is a leading Integrated Facilities Management service, operation and maintenance solution provider across the MENASA (Middle East, North Africa, and South Asia) region. EFS has a decade of Middle East facilities management experience with the operational capability to deliver bespoke solutions throughout the region and in local markets. To know more about us, please visit our corporate website www.efsme.com
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Website https://www.efsme.com


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