Travel Consultant - Customer Service NOK for Human Capital Solutions Posted on November 7, 2019 1 - 2 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Dealing with customer requests provided by ticketing system, e-mail & client phone calls and satisfying the clients• Following the company process & procedures and updating the systems according to transactions• Catching daily operational targets & systematic follow ups for issues of previous days with the aim of resolution• Coordinating with other departments, supervisors & team members to resolve the cases on time• Systematic follow ups & coordination with the aim of meeting regional targets• In case of necessity, taking initiative for company priorities & client satisfactions.• Give solution to complex cases and/or can identify if needed to pass on to Sr. Agent• Ensure services are provided to customers in a timely manner• Responsible for on the job training for team members and new joiners.job requirements1 to 2 yearsNot Specified at leastTravel and Tourism Company Industry Travel / Tourism Department/Functional Area Sales / Business Development Desired Candidate Profile Graduated preferably from tourism related careers• Minimum 1 year of experience in any customer service career.• Flexibility to work various shifts, if required• Fluency in English is a must.• Excellent communication skills• Diplomacy skills used to direct/persuade/influence others• High level of sensitivity to clients• Evaluates situations using multiple sources of information• Customer oriented/driven• Able to work under pressure and meet deadlines• Conflict solver• Self-motivator with the ability to use one s own initiative Keywords Travel Consultant - Customer Service REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Travel Consultant Jobs also searched Travel Consultant Jobs Travel Counsellor Jobs Implant Executive Jobs Sales Jobs Travel Jobs Tourism Jobs Ticketing Jobs NOK for Human Capital Solutions View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/245824-Travel-Consultant---Customer-Service-NOK-for-Human-Capital-Solutions-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?