Home Jobs in Egypt Jobs in Cairo Travel Consultant Jobs in Cairo Travel Consultant

Travel Consultant - Customer Service

NOK for Human Capital Solutions

Posted on November 7, 2019

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

Dealing with customer requests provided by ticketing system, e-mail & client phone calls and satisfying the clients
• Following the company process & procedures and updating the systems according to transactions
• Catching daily operational targets & systematic follow ups for issues of previous days with the aim of resolution
• Coordinating with other departments, supervisors & team members to resolve the cases on time
• Systematic follow ups & coordination with the aim of meeting regional targets
• In case of necessity, taking initiative for company priorities & client satisfactions.
• Give solution to complex cases and/or can identify if needed to pass on to Sr. Agent
• Ensure services are provided to customers in a timely manner
• Responsible for on the job training for team members and new joiners.
job requirements
1 to 2 years
Not Specified at least
Travel and Tourism


Travel / Tourism

Sales / Business Development

Desired Candidate Profile

Graduated preferably from tourism related careers
• Minimum 1 year of experience in any customer service career.
• Flexibility to work various shifts, if required
• Fluency in English is a must.
• Excellent communication skills
• Diplomacy skills used to direct/persuade/influence others
• High level of sensitivity to clients
• Evaluates situations using multiple sources of information
• Customer oriented/driven
• Able to work under pressure and meet deadlines
• Conflict solver
• Self-motivator with the ability to use one s own initiative

Keywords

Travel Consultant - Customer Service

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

NOK for Human Capital Solutions


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or