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Nationality
Indian
Gender
Female
Vacancy
3 Vacancies
Job Description
Roles & Responsibilities
Advise clients on domestic and international travel options, including flights, visas, hotels, tours, and insurance
Design and recommend travel itineraries based on client preferences, budget, and travel purpose
Handle flight reservations, reissues, refunds, and cancellations using GDS systems
Provide accurate information on fares, schedules, airline rules, and travel regulations
Assist clients with visa requirements, documentation, and application procedures
Quote competitive travel packages and follow up to convert inquiries into confirmed bookings
Coordinate with airlines, hotels, suppliers, and consolidators for best rates and availability
Ensure timely ticketing and issuance in compliance with airline and company policies
Maintain detailed records of bookings, payments, and client communications
Handle customer inquiries, complaints, and after-sales support professionally
Upsell and cross-sell travel products to maximize revenue
Stay updated on airline promotions, fare changes, and travel advisories
Comply with company procedures, financial controls, and reporting requirements
Achieve individual and team sales targets
Build and maintain long-term relationships with clients and corporate accounts
Desired Candidate Profile
Minimum 1–3 years of experience in a travel agency or tour operator
Strong knowledge of air ticketing, fares, and airline rules
Good understanding of visa procedures, especially UAE and international visas
Excellent communication and interpersonal skills
Customer-focused with strong sales and negotiation abilities
Ability to handle multiple bookings and work under pressure
Strong attention to detail and accuracy in bookings and documentation
Good organizational and time-management skills
Target-driven with a positive and proactive attitude
Ability to work independently as well as part of a team
Willingness to learn and adapt to new products, airlines, and systems
Knowledge of travel insurance, hotel bookings, and holiday packages is an advantage
Employment Type
- Full Time
Department / Functional Area
Keywords
- Customer Service
- Travel Agent
- Client Relationship Management
- Social Media Marketing
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