Send me Jobs like this
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Supervise and lead a team of travel consultants, fostering collaboration and productivity.
- Oversee daily office operations to ensure smooth workflow and superior customer service.
- Monitor key performance metrics, analyse results, and implement process improvements.
- Manage client relationships and professionally resolve escalated customer issues.
- Coordinate with airline and supplier vendors to build and maintain strong business relations.
- Train, mentor, and develop new employees, providing continuous support and direction.
- Ensure full compliance with industry regulations and company policies, including maintaining various portal balances.
- Act as an Amadeus System expert, providing hands-on support to team members as required.
- Prepare and present regular reports for senior management.
- Minimum 7 years of experience in the travel industry, with at least 2 years in a supervisory or managerial role within the UAE.
- Strong working knowledge of international travel destinations, products, and services.
- Demonstrated expertise in Amadeus System, including issuance and reissuance of tickets.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in travel booking and hotel portals as well as office tools such as MS Office.
- Ability to effectively lead and motivate a team in a fast-paced environment.
- High degree of professionalism with a strong customer service orientation.
- Bachelor s degree or Certificate in Travel and Tourism.
- Previous experience managing multi-location teams or diverse travel portfolios.
- Advanced training certifications in travel management or customer service.
- Knowledge of additional Global Distribution Systems (GDS) beyond Amadeus.
- Expertise in crisis management for travel arrangements and last-minute changes.
Desired Candidate Profile
- Minimum 7 years of experience in the travel industry, with at least 2 years in a supervisory or managerial role within the UAE.
- Strong working knowledge of international travel destinations, products, and services.
- Demonstrated expertise in Amadeus System, including issuance and reissuance of tickets.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in travel booking and hotel portals as well as office tools such as MS Office.
- Ability to effectively lead and motivate a team in a fast-paced environment.
- High degree of professionalism with a strong customer service orientation.
- Bachelor s degree or Certificate in Travel and Tourism.
- Previous experience managing multi-location teams or diverse travel portfolios.
- Advanced training certifications in travel management or customer service.
- Knowledge of additional Global Distribution Systems (GDS) beyond Amadeus.
- Expertise in crisis management for travel arrangements and last-minute changes.
Company Industry
- Facilities Management
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Travel Supervisor - ATT
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Abdulla Al Masaood and Sons Group (AMS Group)
https://app.whitecarrot.io/share/careers/ams-group/job/6d04ca9d-e46e-4df9-87c4-c0ef1950c9c9
Similar Jobs
Travel Consultant
ITL Toursim and Travel LLC
- 3 - 6 Years
- Muscat - Oman
Travel Consultant
Solopackers
- 0 - 2 Years
- Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)
Travel Consultant
Skywood Travel and Tourism LLC
- 2 - 8 Years
- Dubai - United Arab Emirates (UAE)