UAE National Guest Relations Officer | Al-Futtaim Automotive | Electri Al Futtaim Private Company (LLC)

Employer Active

Posted 2 min ago

Experience

2 - 6 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Emirati (UAE)

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Welcoming customers in a friendly and professional manner, understanding their requirements, and ensuring a smooth handover to the sales team while maintaining a high standard of customer experience. 


What you will do: 

  • Welcome all showroom visitors and log reasons for visit 

  • Direct customers to the relevant team members efficiently 

  • Deliver excellent customer service in line with company policies 

  • Resolve customer queries promptly and escalate where required 

  • Capture and maintain accurate visitor information (time, date, enquiry) 

  • Understand customer requirements to ensure efficient handling of enquiries 

  • Maintain up-to-date knowledge of internal teams and processes 

Desired Candidate Profile

  • Strong English communication skills 

  • Customer service orientation with strong interpersonal skills 

  • Ability to manage multiple customer interactions 

  • Basic knowledge of IT systems 

  • Professional, proactive, and engaging attitude 


What equips you for the role: 

  • High School qualification 

  • Arabic is an added advantage 

  • Strong customer relationship skills 

  • Team player with a proactive and motivated approach 

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Guest Relations Officer
  • Problem-Solving
  • Bilingual English/Arabic
  • Guest Services Representative
  • Client Relations Executive
  • Visitor Relations Manager
  • Front Desk Officer
  • Automotive Industry

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Al Futtaim Private Company (LLC)

Al Futtaim Private Company (LLC)

Jessica Misal - NA

Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)