UAE National Guest Relations Officer | Al-Futtaim Automotive | Electri Al Futtaim Private Company (LLC)

Employer Active

Posted 2 min ago

Experience

2 - 6 Years

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Emirati (UAE)

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Welcoming customers in a friendly and professional manner, understanding their requirements, and ensuring a smooth handover to the sales team while maintaining a high standard of customer experience. 


What you will do: 

  • Welcome all showroom visitors and log reasons for visit 

  • Direct customers to the relevant team members efficiently 

  • Deliver excellent customer service in line with company policies 

  • Resolve customer queries promptly and escalate where required 

  • Capture and maintain accurate visitor information (time, date, enquiry) 

  • Understand customer requirements to ensure efficient handling of enquiries 

  • Maintain up-to-date knowledge of internal teams and processes 

Desired Candidate Profile

  • Strong English communication skills 

  • Customer service orientation with strong interpersonal skills 

  • Ability to manage multiple customer interactions 

  • Basic knowledge of IT systems 

  • Professional, proactive, and engaging attitude 


What equips you for the role: 

  • High School qualification 

  • Arabic is an added advantage 

  • Strong customer relationship skills 

  • Team player with a proactive and motivated approach 

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Guest Relations Officer
  • Problem-Solving
  • Bilingual English/Arabic
  • Guest Services Representative
  • Client Relations Executive
  • Visitor Relations Manager
  • Front Desk Officer
  • Automotive Industry

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Al Futtaim Private Company (LLC)

Al Futtaim Private Company (LLC)

Jessica Misal - NA

Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)