UAE National | Sales Assistant Al Futtaim Private Company (LLC)

• The Sales Supervisor is responsible for coordinating and overseeing the effective management of the shop floor, bridging the gap between sales staff and store management. They play a crucial role in client and business development, selling and floor management, and ensuring smooth operational functions of the store. A successful Sales Supervisor will demonstrate leadership presence and act as a role model in sales leadership, facilitating robust client relationships, extensive product knowledge, and supporting store objectives.

What You Will Do:

Client and Business Development

• Support the team in building long-term client relationships, leveraging different clienteling tools.

• Enhance the "client state of mind" amongst the team.

• Ensure extensive product knowledge within the team.

• Support store management in achieving business objectives, projects, and initiatives such as reporting, sales analysis, and product training.

Selling & Floor Management

• Effectively oversee the shop floor to ensure maximum floor coverage during peak trading periods.

• Act as a role model demonstrating sales leadership to the team.

Operations

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.

• Accurately process all POS transactions and inventory functions such as transfers, receiving, repairs, and damages to maintain the integrity of the inventory.

• Ensure adherence to loss prevention policies and operational procedures.

Leadership presence

• Exemplary performer across all functions.

• Effectively resolve customer complaints, exchanges, and inquiries.

• Liaise between staff and management regarding potential performance concerns.

• Propose and implement action plans to deliver efficient processes and organization of the store.

• Educate the team on sales plans, personal sales goals, and KPIs.

Others

• Act as an ambassador of the brand, culture, quality, and know-how.

• Ensure store presentation standards are achieved and maintained.