UAE National | Shopping Experience Assistant Al Futtaim Private Company (LLC)

Posted on 18 Mar

Experience

2 - 8 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Emirati (UAE)

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Customers


  • Greet and welcome customers on arrival at Smaland.

  • Explain the Smaland admission policy in a friendly and professional manner.

  • Ensure child safety is the main priority in Smaland.

  • Make announcements and page parents if there are issues with children in the playroom area.

  • Handle routine customer complaints promptly and courteously.

  • Provide a safe environment for children within the area.


Operational


  • Ensure all system procedures are adhered to according to policy/procedure.

  • Brief the Duty Manager on complaints that require management assistance.

  • Ensure all emergency procedures are adhered to.

Desired Candidate Profile


  • Excellent communication and interpersonal skills

  • Proactive problem-solving abilities

  • Effective customer service focus

  • Ability to work efficiently in a team-oriented environment


What Qualifies You For The Role:

  • High School diploma required.

  • Minimum of 2 years of experience in a similar role within a retail environment.

  • Proficiency in English; command of the Arabic language preferred.

  • Ability to demonstrate excellent communication and interpersonal skills.

  • Strong problem solving abilities and proactive attitude.

Employment Type

    Full Time

Company Industry

  • Retail

Department / Functional Area

  • Cashier
  • Teller
  • Billing & Payment

Keywords

  • Retail Assistant
  • Client Advisor
  • Customer Service
  • Guest Service Representative
  • Cash Handling
  • Visual Merchandising
  • Store Associate
  • Problem Solving
  • Retail Operations
  • Customer Experience Associate

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Al Futtaim Private Company (LLC)

Al Futtaim Private Company (LLC)

Jessica Misal - NA

Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)

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