• Installation, configuration of laptop/desktop computers, Printers, and POS support and administration
• CCTV / Barcode Readers / Scanners support and administration
• Structured cabling, crimpling, labeling, documentation etc.
• Installation and support of Windows 7.0, 8.0, 10.0, MS Office, Cloud 365, email setup and configuration on mobiles,
• Antivirus, Windows security administration and setup.
• Analyzing system logs and identifying potential issues with computer systems.
• Applying operating system updates, patches, and configuration changes.
• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
• Handle LAN concepts and sub-netting, TCP/IP Routing, network monitoring utilizing tools
• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, VPN, VLANS & Inter VLAN Routing configuration etc..)
• Configure and setup Firewalls, VPN Concentrators and Security appliances for access to vital business applications.
• Maintain IT Assets and inventory updates.
