IT capacity planning, design, implementation and optimization of (but not limited to) servers, storage, operating system, databases, virtualization, cloud computing, backup, archiving in alignment with the organization, group roadmaps and unify roadmap
This role will primary focus in contributing to ICT infrastructure evolution towards convergence, best practices advancement, next generation IT Infrastructure trends and alignment of IT investments plus infrastructure design with the business goals of the enterprise.
In addition, this function will work on improving systems availability and disasters endurance, from a design perspective
Key Accountabilities & Activities:
Plan, Design, Develop and optimize infrastructure solutions to enhance ICT infrastructure components: storage, servers, backup, network, OS/DB/Virtualization licensing, etc.
Responsible for day to day ICT Infrastructure requirements provisioning and tuning
Speedily incorporates emerging technologies into the existing infrastructure like cloud computing, software defined data centers and networks virtualization
Providing the necessary skills to help successfully execute the infrastructure transformation and convergence strategy
Manage any new hardware request from any Ooredoo internal department and provide active support by translating their needs to technical specs and architecture solutions.
Hardware capacity planning for the organization that comprises ICT infrastructure short and long term growth forecast.
Draft and evaluate all IT infrastructures RFP’s, RFI’s and RFQ’s in alignment with The Company procurement process.
Improve System performance, by conducting performance assessment impact of any capacity change on ICT systems, by ensuring hardware KPI’s are always meet and/or by proposing resolutions
Maintain IT infrastructure inventory. That covers hardware & software components (i.e.: servers, storage, backup mediums, OS licenses, DB licenses, virtualization licenses, etc.) and insure IT Hardware assets are always optimal/optimized by challenging all new requirements.
Build ICT infrastructure documentations covering rack layouts, solution diagrams, data flow diagrams, etc. for any existing or new project
Managing and evaluating day to day storage and backup allocations
Highlight project issues to senior management and makes recommendations for improvements.
Work Closely with IT security and Service assurance teams promoting secure infrastructural and secure solution designs
Work closely with Service assurance team assuring ICT infrastructure meets availability and performance KPI’s.
Participating in IT group strategies covering strategy drafting and knowledge sharing with Ooredoo OPCO’s
Aligning any new project or implementation with The Company and OOREDOO group IT strategy & Roadmap.
Assess new IT solutions market trends and map them to the Company IT environment to leverage their benefits by developing solutions destined to enhance the Company current IT infrastructure. That covers current IT setup analysis, business cases writing, comparative ROI documents, etc.
Ensure any project completion and closure by obtaining sign off from all The Company main stakeholders (i.e. Operations & Business teams)
Manage and supervise new projects in line with The Company agreed roadmap covering IT infrastructure (servers, storage, operating system, databases, virtualization, cloud computing, high availability, backup, archiving and IT disaster recovery, etc.)
Technical document creation (Projects Specifications document, engagement documents, RFP’s and RFQ’s, Evaluation sheets, etc.) as per The Company processes & procedures
Day to day issuing of work orders to IT operations team for any system change.
Participate in Seminars and conferences for gathering global insight into telecom and technological new trends related to IT infrastructure and utilize the gathered information for the company the Company benefit.
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.