Valet Parker

Millennium Downtown Abu Dhabi

Key Job Responsibilities:

• Ensure a warm welcome for guests upon their arrival, promptly providing parking tickets and efficiently parking cars.
• Guarantee that guest-requested cars are delivered within a maximum of 5 minutes.
• Maintain an updated knowledge of hotel services and promptly address guest inquiries.
• Conduct effective handovers at the beginning of each shift, obtaining information from previous colleagues.
• Perform regular control tours at the main entrance, ensuring a high level of cleanliness.
• Promptly forward any guest complaints or issues to superiors for resolution.
• Safeguard and manage all guest car keys, maintaining accurate records of parked cars.
• Foster positive public relations with guests, consistently meeting or surpassing their expectations.
• Manage the effective flow of airport/crew transportation, if applicable.
• Demonstrate a polite and courteous demeanor when interacting with clients and colleagues.
• Provide complete cooperation to any client or colleague in need of assistance, offering prompt, caring, and helpful support.
• Adhere to the country s driving regulations and ensure compliance at all times.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company s environmental, health, and safety procedures and policies.