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Vice President- Airport Operations Control Center

Dubai Airports

5 - 12 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Aviation). Any Nationality

, Posted on March 12, 2018 1 Opening

Job Description

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Vice President- Airport Operations Control Center
The team works in real time to make sure the right people are in the right place airside and landside to meet demand. As our airports are the world s busiest, it s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.
Job Purpose
•To lead all functions of the AOCC comprising the DA internal teams and the third-party stakeholders.
•Responsible for the operational performance of the AOCC as a central coordination function for the airport.
•Leading the coordination with Strategy and Development and external stakeholders on the implementation of ACDM and Total Airport Management.
•The AOCC is the central communication and information Centre for the airport and the post holder is responsible for driving the performance of all teams at the AOCC including coordinating with the leadership teams of government authorities, airlines and ground handling agents.
•Responsible for leading, inspiring and developing the team of AOCC managers and the Heads of monitoring and Terminal works.
Qualifications and Education
Degree level or an equivalent qualification in a discipline related to engineering or aviation. Equivalent industry experience will also be considered.
10-12 years experience in airport operations management (terminal / cargo / airfield / Control Centre) providing extensive exposure such services within a customer service, safety and security-critical environment, with a minimum of 5 years in a senior managerial position involving the planning, organizing and integrating of a team and activities.
•ACI / ICAO / IATA regulations
•GCAA/DCAA regulations
•QHSSE standards
•Airport emergency and security procedures
•Airport operations mainly: Terminal operations, passenger processing operations, ramp operations, passenger services, facilities management and services, data systems and communications, and airport fire and rescue services
•Airline operations
•Crisis management
•Aviation security expertise
•Customer Service skills and mind-set

Industry Type : Airlines / Aviation
Functional Area : Administration


Airlines Ground handling Aviation Security Operations Monitoring Crisis management Customer service airport management Vice President Terminal operations

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Dubai Airports

Started in the year 1960, Dubai Airports is committed to creating world-class airports to add to the opulence and global standing of Dubai. At present, it owns and manages the operation and development of both of Dubai’s airports – Dubai International (DXB) and Dubai World Central (DWC). DXB serves over 66 million people in a year and fly to more than 260 destinations across 6 continents. DWC was built close to the fast growing areas of ‘new Dubai’ and was opened in June 2010 for cargo operations first, followed by passenger flights in October 2013. Once it is completed, the airport will be the world’s largest global gateway with a capacity to serve more than 160 million passengers per year. It will also serve as a multi-modal logistics hub for 12 million tonnes of freight.

The company’s vision is to become the world’s leading airport company. To achieve this, Dubai Airports is dedicated to offer a world-class experience to its customers by providing safe, secure and environmentally responsible airports. We work in partnership with airlines and our stakeholders to drive the growth of Dubai.

The company believes in nurturing the personal growth of its people. Its aim is to ensure that the people have the skills and knowledge to carry out their duties with confidence and pride. Dubai Airports offers its employees a comprehensive portfolio of skills and development programmes covering training and development needs across the organisation.

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