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VMware Virtualization Specialist

Client of CC Staffing International Ltd

Posted on September 4, 2019

2 - 5 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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Duties and Responsibility
Opening, updating and reporting on customer cases opened through ticketing system.
Apply basic technical support skills to handle customer incidents and case resolution
Communicate technical issues to both internal and external customers quickly in a fast-paced customer critical environment
Notify all necessary individuals of ongoing issues and problem resolution; share all knowledge of problem resolution
Understand VCE s technical communication structure and sometimes participate in virtual team training and product knowledge sharing meetings
Help to create and maintain eService applications such as Chat, Knowledgebase content, Support forums, etc.
Validate technical information and issues early warnings and shares information as needed.
As a 24X7X365 organization, shift work, holidays and on-call responsibilities will be required.
Key Skills:
- VMware ESX
- Storage
- VMware
- VMware vSphere
Additional Requirements:
Experience & Skills
Must have a good understanding of VMware technical environments (storage & virtualization) and minimum 2-3 years technical experience in Storage and virtualization.
Virtualization VMware vSphere VCP certified or relevant work experience
Knowledge on vCenter, ESX, ESXi, Operations Manager, Server Heartbeat, Update Manager
Compute Cisco UCS Blade servers DCUCI certified or relevant work experience
Experience in a technical and/or customer support setting is mandatory
Excellent business communication skills: understands how to communicate to customers
Quick learner, passion to challenge cutting edge technology
Can work in high-pressure environment
Education: Bachelor s Degree preferred or matching work experience


IT Software

Desired Candidate Profile

Key Skills:
- VMware ESX
- Storage
- VMware
- VMware vSphere

Keywords

VMware Virtualization Specialist

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Client of CC Staffing International Ltd


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