VP Digital Channels First Abu Dhabi Bank FAB

Generic Accountability:

Digital Strategy & Vision Leadership

• Strategy & Roadmap: Define and champion the multi-year Digital Channels, Product, and Technology Roadmap aligned with the bank's overall business objectives and C-level strategies.
• C-Level Participation: Actively participate in C-level executive discussions, influencing corporate strategy, resource allocation, and budget decisions to ensure digital initiatives are prioritized.
• Budget & Portfolio Management: Oversee and manage the multi-million dollar digital budget, resources, and project portfolio, ensuring maximum return on investment and strategic alignment.
• Digitization: Lead comprehensive, end-to-end digitization efforts across the bank, transforming traditional processes into seamless digital customer and employee experiences.

Digital Product Management & Innovation

• Product Strategy: Drive the strategy, conceptualization, development, and launch of market-leading digital banking products and services (mobile, web, and emerging channels).
• AI Strategy: Develop and execute the AI strategy for digital channels, integrating generative and predictive AI to enhance customer experience, personalize offerings, and optimize operational efficiency.
• Portfolio Management: Establish and mature the digital product development and portfolio management function, utilizing agile methodologies to manage the lifecycle from ideation through delivery and optimization.

Technology Governance & Delivery

• Delivery Oversight (Delivery Director Role): Provide hands-on leadership and governance for the delivery of major digital projects, ensuring they are on time, within budget, and meet defined quality standards.
• Technology Fluency: Possess a strong technical understanding of core banking systems, cloud infrastructure, APIs, data architecture, and emerging technologies relevant to digital channels.
• Project Governance: Implement and enforce robust project governance frameworks, risk management practices, and quality assurance processes across the digital portfolio.

Team & Resource Leadership

• Resource Management: Effectively manage and develop a large, high-performing team of product managers, designers, technologists, and delivery specialists.
• Cultural Transformation: Champion a culture of innovation, experimentation, customer-centricity, and continuous improvement within the digital organization.

• Customer Insight and Market Research
• Presentation preparation and development
• Strategic Thinking & Vision Setting
• Executive Communication & Stakeholder Management
• Financial Acumen & Budget Management
• AI/Technology Strategy Integration
• Agile & Product Management Expertise