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VPO Team Manager

Orange Business Services

Posted on September 12, 2019

10 - 11 years Cairo - Egypt

Any Nationality

Opening 01

Job Description

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Leading VPO team and coordinating work to ensure day to day priorities and business requirements are met.
• Acting as a point of contact for project teams throughout deployments.
• Developing project plans and tracking progress against agreed deadlines.
• Take ownership of Implementation projects, agree the design and facilitate the correct VPO resources are assigned , build , deploy and test these components.
• Front line issue identification and issue reporting, tracking and prioritizing issues and identifying solutions where appropriate.
• Maintaining team morale, motivation and ensuring a good work ethic; leading by example.
• Participate in interviews and selection of team members.
• Provide guidance and objectives for the team and monitor these objectives as part of the overall company appraisal system.
• Supporting the management of multiple projects.
• Ensure high standards are met and give help and support to the VPO team.
• Work and collaborate alongside project managers , incident team managers and other departments managers.
• Working with the SC team finding resolution to project risks and issues to ensure that projects are successfully completed.
• Keep informed and up to date with all the developments within the network design team and ensure all new developments are implemented correctly.
job requirements
More than 10 years


Telecom / ISP

Administration

Desired Candidate Profile

Must have at least 10 years network experience.
• Experienced technical leader with demonstrable ability managing technical teams.
• Extensive knowledge of networking [wired and wireless], Unix and Scripting .
• Project planning and management/delivery of complex projects to timescales.
• Strong focus on providing excellent customer experience through the MSI model.
• Ability to interact with people at all levels in the organization.
• Excellent presentation, written and verbal communication skills and the ability to work well with a variety of personalities and styles.

Keywords

VPO Team Manager

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Orange Business Services


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