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Waiter - Banquets

Sofitel The Palm Resort & Spa

Posted on July 4, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Key tasks
To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&B operation standards manual.
To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day.
To perform opening and closing procedures established for the respective outlet as assigned.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
To ensure that the respective outlet and surrounding area are kept clean and organized at all times.
To handle guest enquiries in a courteous and efficient manner.
To establish a rapport with guests maintaining good customer relationship.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
To be entirely flexible and adapt to rotate within the different sub sections of the F&B Department or any other Department of the hotel as assigned.
To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.
IBIS AND ITS PEOPLE
The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Recruitment Customer relationship Operations outlet supervisor Monitoring SUB Business Executive Manual Inventory Head Business Development

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Sofitel The Palm Resort & Spa


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