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Waitress - Arabic Speaker

Intercontinental Hotels Group (IHG)

2 - 3 years United Arab Emirates - United Arab Emirates

Any Nationality


, Posted on May 14, 2018 1 Opening

Job Description

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Job overview
Greet and serve the guest by InterContinental Hotel standards of food and beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and fellow colleagues. Take pride in all facets of service with a clean professional appearance and keep a sparkling clean dining room at all times.
Duties and Responsibilities
FINANCIAL RETURNS
Practice aggressive hospitality and use Suggestive Selling techniques when taking guest's order.
Effective time management skills.
PEOPLE
Work as a TEAM .
Honor all reasonable work-related requests made by a Manager or Supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
Study and follow the Associate's Training Manual.
GUEST EXPERIENCE
Maintain the public relation with the guest.
Flexibility in handling guest request.
Colleagues know the preference of regular guests.
RESPONSIBLE BUSINESS
Operate the Point of Sale terminal correctly and follow all InterContinental check-closing procedures.
Comply with the "clean as you go" policy.
ACCOUNTABILITY
Job is responsible for serving guests in restaurants and lounges. Their duties are taking and serving guests orders. They give constant attention to the guests need like refilling beverages and other needs. Servers are also responsible for handling the checks and do the correct payment procedures.
Do you have what it takes to be a leader in the world's most global hotel company?
If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.
Previous experience working within Food and Beverage Department or similar environment preferred
Strong Communication skills (verbal, listening, writing)
Arabic language is a must, good level of English essential
Able to work alone and within a team
Pro-active and reliable


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Waitress Hospitality Service English guest satisfaction Time management Guest handling Presentation Sanitation Supervisor Franchise

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Intercontinental Hotels Group (IHG)


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