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Waitress/ Hostess

Occidental Sharjah Grand

Posted on October 14, 2019

1 - 3 years Sharjah - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Scope:
Prepare Message Exchange Pattern (MEP) as per outlet requirement and provide guest service as per outlet brand standards.
Responsibilities and Obligations:
To assist in the day-to-day operation of his/her section and communicate to the Captain any relevant information.
To be responsible for the cleanliness of all equipment used in the stations.
To maintain crockery, cutlery and condiments for side stations mise-en-place correctly, keeping side stations clean and orderly at all times.
To set out tables according to plans and ensure that tables and chairs are cleaneddusted.
To lay tablecloths and foldingplacing table napkins according to the established standards.
To lay covers set up according to the established standards.
To ensure all the trolleys are cleaned and stocked ready for operation.
To ensure menus are wiped clean and in sufficient stock ready for operation.
To collect F&B orders from the kitchen, return used chinaware, glassware and silverware to dishwashing area.
To clear, clean and reset hisher working area.
To store and count used linens and soiled silver cutlery.
To collect restaurant supplies from stores.
To be responsible for providing courteous and efficient service of food and beverage to guests in the restaurant in his/her section.
To assume the duties and responsibilities of the Hostess in her absence
To control on an on-going basis the level of the following:
o Quality and presentation of food and beverage products
o Service standards
o Condition and cleanliness of facilities and equipments
o Guest satisfaction
To establish and maintain effective employee and inter-departmental working relationships.
To be responsible for checking his/her allocated section of the restaurant to see that the mise-en-place has been carried out properly, that tables are clean, the side boards are in order and his section ready for service.
Prepare Message Exchange Pattern (MEP) as per outlet requirement and provide guest service as per outlet standards.
To participate actively in service in accordance with the requirements and practices of the section. To implement the department regulations, policies and procedures including but not limited to:
o In House rules and regulations
o Health and safety
o Grooming
o Quality
o Service
o Hygiene and cleanliness
To monitor the stocks of food, beverage, material and equipment and ensure that service requirements are met.
To monitor and control all operating equipment for his section.
To report anything which is considered to be a health and safety hazard immediately to the restaurant manager or hisher delegate.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Waitress/ Hostess

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Occidental Sharjah Grand


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