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Waitress

ibis Seef Manama

Posted on June 11, 2018

1 - 2 years Manama - Bahrain

Any Nationality

Opening 01

Job Description

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Key tasks
Fluent in operation of MICROS POS system.
Fidelio know-how
Health in good condition
Fluent in English and conversational Arabic
Ability to work on split shifts
Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
Provide guest F & B services in a sequenced manner.
Prepare mis-en-place for the following shift, set up for the subsequent shift.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

Essential and optional requirements
Approach and interact with guests with confidence and ease.
Communicate effectively with customers, co-workers and supervisors.
Interact with other employees and other departments.
Maintain professional internal/external guest service.
Maintain a consistently high level of guest service.
Extensive knowledge of all menus and upselling items at every instance.
Adhere to all detailed cleaning and ensuring all work flows are functional at all times.
Flexibility in monitoring multiple tables.
Follow set up, service and breakdown of functions procedure.
Co-ordinate with kitchen and bar.
Be flexible and willing to work split shifts.
Smile, create eye contact and use employee/guest names.
Continuous learning in customer service, changing menu item, specials and prices.
Participate in formal training activities.
Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge / Outlet Operations Manager.
Perform miscellaneous job-related duties as assigned.

Micros

Keywords

Customer Service Monitoring Service Quality Guest Service Mis Preparation Incharge Supervisor Waitress Training Captain

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ibis Seef Manama

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcomeâ€� resonate as the finest hotel promise.

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