To maintain small office infrastructure and also support customer environment related to the IT systems comprising of Microsoft architecture such as MS Active directory, exchange, CRM, Microsoft virtual systems and log monitoring solutions.
To support day to day IT related calls in the office.
To also support any pre sales calls related to the security products or infrastructure IT related products such as VMware, Microsoft etc., at the required time.
Office infrastructure includes- MS exchange, MS CRM, Mail Archive, log monitoring, event monitoring, file monitoring, web applications, firewalls, attendance, MS SQL, testing centers, moodle learning management systems, CCTV,VOIP systems.
The candidate is also expected to have minimal knowledge in applications environment to troubleshoot and locate the error happening areas such as asp.net, moodle etc.,
MCITP or knowledge in MS products essential. ITIL foundation certificate is added advantage.
Also the candidate is required to conduct trainings in IT releated systems such as CCTV,ITIL.
Nbiz strongly believes that If the right processes are not there the products can only add little value to the organization. Hence exposure to international standards such ISO 2700X, ISO 2000X will be also important.
Good presentation and training skills essentials.
Multiskillset, multitasking is needed.
Excellent interpersonal and communication skills.
-Highly motivated and well organized individual with a clear vision and ability to deliver.
Very good English writing and speaking skills is a must.
Since the position is in UAE the incumbent should have a good knowledge of the Arabic culture.